TIMESS helps Australian mortgage brokers and finance businesses reconnect with dormant home loan, refinance, investment lending and SMSF enquiries using structured SMS and WhatsApp follow-up, qualification and booking support.
A borrower may ignore you in March, refinance in November, speak to a competitor in January, or come back when their fixed rate expires. If your old database is sitting untouched, it may still contain useful conversations.
People compare options, get busy, lose confidence, or delay the decision. That does not always mean the opportunity is dead.
Recover forgotten intentFixed rates expire, repayments move, property goals change and borrowers revisit decisions months after the first enquiry.
Re-open the conversationYour team should spend time on people with actual intent — not chasing every old lead manually or calling people who are no longer interested.
Protect broker timeUse this as a conversation starter. It does not promise results — it simply shows why a dormant list may be worth reviewing before spending more money on new leads.
Enter rough numbers. The estimate updates instantly.
This is an illustrative model only. Actual outcomes depend on list quality, offer, timing, compliance settings and your broker follow-up.
Indicative only. This calculator is a planning tool, not a guarantee of replies, appointments, approvals, settlements, revenue or commissions.
The goal is not to blast your database. The goal is to start natural conversations, qualify intent, and give your team a cleaner handover.
Follow up old home loan, refinance, construction, investment and SMSF-related enquiries that were never properly revived.
New website or ad enquiries can be acknowledged quickly, so the prospect does not sit in silence while competitors respond first.
Evening and weekend enquiries can be guided into a next step instead of waiting until Monday morning.
Interested prospects can be guided toward a strategy call or broker conversation with useful context attached.
TIMESS is designed for finance teams that want a practical way to recover value from old enquiries without increasing ad spend. We help restart conversations, identify genuine intent and hand your team warmer opportunities with useful context.
Best for mortgage brokers and finance firms with a meaningful database of past enquiries, missed callbacks or underworked CRM contacts.
Your old enquiries already cost money to generate. The question is whether there is still value sitting inside them.
No extra ad spend.TIMESS helps you review, revive and prioritise existing contacts so your brokers can spend more time on live conversations.
When there is a strong fit, we can discuss a simple performance-aligned structure based on qualified opportunities and clear handover rules.The aim is simple: review the lead source, send respectful follow-up, qualify genuine interest and give your team a cleaner handover.
We review the type of database you have: old enquiries, old quotes, website forms, missed calls, referral lists or campaign leads.
We shape the opening messages around timing, interest and next steps — without making lending or rate promises.
Replies are filtered into useful categories such as refinance, purchase, investment, not now, wrong number or opt-out.
Your team receives cleaner conversations with context, so they can focus on advice, assessment and conversion.
Finance and mortgage prospects need clear, respectful communication. TIMESS keeps the focus on timing, intent and booking the right conversation with your team.
We avoid language that implies loan approval, lower rates, guaranteed savings or specific lending outcomes.
Messaging should be managed with clear opt-out handling and respect for privacy, database source and contact rules.
The system supports the broker’s workflow. It does not replace proper fact-finding, credit assessment or responsible lending obligations.
Mortgage brokers, finance brokers, buyer agents with lending partners, and finance teams with old enquiry lists, missed callbacks or underworked CRM data.
Smaller firms with fewer than 50 old contacts may still benefit, but the campaign needs a lighter approach or broader lead capture system.
Businesses wanting spammy blasts, unrealistic guarantees, scraped data campaigns or messages that imply credit outcomes we cannot promise.
No. TIMESS helps surface and qualify conversations. Your authorised team still handles advice, suitability, credit assessment and the actual client relationship.
No. The first step is usually a limited review of the lead source, message angle and handover process. We keep the operational details private and scoped.
Yes, refinance is one of the strongest use cases because timing changes. Someone who was not ready six months ago may now be motivated by repayment changes, fixed-rate expiry or new goals.
No. We do not guarantee settlements, approvals or revenue. We help create qualified conversations and booked opportunities from data you already have.
Send your details and we’ll start with a practical conversation: what type of leads you have, how old they are, how your team currently follows up, and whether a recovery campaign makes commercial sense.
Old enquiries are not always dead. Sometimes they are just waiting for the right timing, the right message, and a clean handover back to your team.